Iberia Airlines Essay Example for Free

Iberia Airlines Essay i. whom does it serve? In 1944, the civil Aviation Conference was held in Chacigo, where fifty two states siged an International Convention that established the basic principles for the functioning of the air market: each country could negotiate bilateral agreements with other countries in order to regulate the market conditions that would govern air traffic. Before the 1980’s, the planning system used was basically â€Å" point to point†, that is to say, direct flights from one city of origin to another of destination. Instead of planning simple routes, they planned routes from and to the hub airports that came from or were going to other cities. In 1959, ii. What value does it deliver? They used medium and low capacity aircraft on low density routes. Generally they only made domestic flights and rarely international ones. They competed with flag carriers and also with low cost carriers, which had caused a decline in their per passenger income. For that reason, some regional companies decided to go into partnership with flag carriers which results to also low cost carriers. iii. Why does it matter? It matters with the 1.9 billion passengers carried safely by the airline, because of the low cost but efficient carrier. The strategic master plan II 2000-2013, established customer service as one of its priority objectives which in fact result with the passenger’s satisfaction that would be converted to profit. iv. What is its ambition? Its ambition is to suffice the need of its passengers while giving low cost in a way that their service will be still in the international level and not only for domestic purposes with the intention to give a safe and worth it flights. 2. How does the firm create and capture value? i. What is its difference? Its difference is that it gives low cost flights which gives the customers the right satisfaction. They managed flights â€Å"point-to-point†, both scheduled and short haul. They used to regional airports that were cheaper and less crowded than the main airports. Nevertheless, some low-cost carriers such as easyJet and Vueling also used main airports. They had homogenous fleets that facilitated crew information and saved on maintenance costs. They offered one class only with high density seating and no in-flight service. They made sales directly by telephone and internet without issuing tickets. They offered unnumbered seats on the aircraft so as to speed-up the boarding process. They subcontracted many activities such as ground assistance or maintenance. They employees were not union members, and in many cases they contracted for several tasks. Iberia enabled Iberia to ramp up its security without having to take on additional staff. The automatic detections made by Vi-System have resulted in more effective surveillance, managed centrally from the security team’s headquarters, without the need for regular patrols around the large site. ii. How does it deliver its value proposition? Our research indicates that most companies, when asked to construct a customer value proposition, simply list all the benefits they believe that their offering might deliver to target customers. Therefore, the benefits of Iberia are as follows: 1. Non expensive flights 2. Safe flights What makes its strategy superior? Its strategy is superior because they know how to choose their trusted customers. Customers which aims for a low prices offered by the airlines, they made their schedules convenient and frequent, made a good edge by making good previous experience and definitely a direct flight. iii. How does it evolve? It has established partnerships with other flag carriers. Iberia became a partner of European regional airlines although still having independent capitals but it they achieved better service and obtained positive results 8. Describe the here and now condition of the firm as given by your case material PEST Political factors: -Government regulations regarding the safety of the people -Economic policies of government regarding the airline industry, these may include licenses, inspection by the duly authorities that is airline companies follow. Economic factors: Interest rate would impact the cost of capital, the rate of interest being directly proportionate to the to the cost of capital Economic trends act as an indicator of the sustenance and profitability of your business in the chosen region and help you in deciding your marketing strategy. Rate of inflation determines the rate of remuneration of employees and directly affects the price of the restaurant’s products. Again, the proportion between the inflation rate and wages/prices is direct Social Factors: -Certain cultures, like 1st world countries would not choose to go to the Iberia airline just to save money, they would choose airlines which gives better customer satisfaction. Technological Factor: The technology of the Iberia Airlines is very efficient because when the internet was used, the Iberia Airlines quickly took the idea of selling tickets in the internet. Porters 5 forces It is known for a fact the Iberia Airlines is not the first airlines, but it is said by porter that when there’s a new one, there will always be an old one. Its idea of selling tickets cheaper compared to other companies is a stepping stone. The advantage of this airline is that it has cheaper flights compared to other airlines but same service. Its technology is sufficient and ready for competition. In its early age, it is a fact that there were already 1.9 billion customers and a basis to have a reason of better achievement compared to other rivals. The Mckinsey 7S Strategy: to build partnerships among other airlines but still having independent capital to have independent profit Structure: Everyone reports to the CEO, Rafael Sanchez- Luzano Turmo who decides whether the proposals are to be accepted Systems: Iberia Airlines became more established in the world of air travel and began commercial connections six days a week between Madrid and Barcelona. Shared Values: Its goal is to dominate the airline industry Style: Its style is selling cheaper flights but efficient service. Staff: The Iberia airlines provides ground staffs and cabin crew with iPads to improve customer service Skills: Its main objective is to give services to customers who wants a point to point flights (domestic flights) but it is currently serving international flights SWOT: Strength- Low cost price but efficient service Weakness- Too many international airlines. The train industries are also being their rival companies in term of short term travels Opportunities- well known internationally by giving efficient service Threat- insufficient capital, companies that are well known giving services faster and easier in terms of international flights 9. Formulate the vision and mission statement As we move towards our goal of being a world-class airline, we will continue to give extra-ordinary services to attain customer needs. We intend to provide our customers with a efficient though low cost pricing flights and will surely give memorable experience in the flight. Mission statement Our mission is to run a profitable business by providing high-end international airline. To provide quality and efficient service to the customers, we will maintain the low-cost prices of our services. references: http://www.buzzle.com/articles/pest-analysis-example.html http://www.mindtools.com/pages/article/newTMC_05.htm http://hbr.org/2006/03/customer-value-propositions-in-business-markets/ar/1 http://www.mindtools.com/pages/article/newSTR_91.htm http://www.airlinetrends.com/2012/07/23/iberiacabin-crew-ipad/

Social Work Essay -- Sociology, Social Division

This essay will discuss social divisions; social exclusion and social inclusion, of which there are many definitions and interpretations. Social divisions and Social exclusion has been around for many years. Social exclusion was first noticed in France in 1970s in relation to people who fell outside the range of the social insurance system, such as disabled people, lone parents and the young unemployed (Townsend and Kennedy, 2004). Before 1997 Social exclusion was referred to as ‘poverty’, which means where people lack many of the opportunities that are available to the average person (Palmer; 2010). However for the purpose of this assignment, it will focus on homelessness as a social division, the relationship between exclusion and inclusion, and how this relates to social work practice. Everybody in society is part of a social division. Thompson (2010) states that social divisions are complex and people are not only part of one group they are often part of other groups, for a example a asylum seekers can be linked with social divisions such as poverty, unemployment and homelessness. Asylum seekers can also be marginalised by language barriers. Supporting Thompson (2010) is Armstrong (2006) who stated in 1997, 4.8 million adults suffered from five or more disadvantages of exclusion. Social divisions are: class, race, disability, identify, gender and geographical environment, they are often problematic to individuals, groups and communities. Each Government which has come into power has tried to eradicate poverty, poor health, poor communities, discrimination and prejudice towards certain individuals and groups (Alcock, 2008). Social exclusion, which excludes people from society, can be categorised into people who are,... ...them (Dalrymple and Burke, 2006). Homeless people as already stated may have a number of disadvantages, one maybe a language barrier, English may not be their first language, therefore the social worker would find it useful to use an interpreter, which shows they value their cultural and want to help and support them. In conclusion the role of a social worker is increasingly significant when working with people who are socially excluded, due to multiple factors such as, poverty, homelessness, race, mental health and sexual orientation. The essay has shown how people are effected by how Government oversee the country and how they encourage social workers to follow laws and polices, they need to believe in social justice and have an understanding of social divisions, social exclusion and how it informs their practice and then how people’s lives are impacted.

Reverend Parris Character Analysis; Practice What You Preach

Reverend Samuel Parris was a selfish, power-hungry, and greedy man. Parris believed that everyone was beneath him and that they all owed him something in some way. When the Salem Witch Trials began Reverend Parris believed the girls rather than listen to Rebecca Nurse, who says, â€Å"I think She’ll (Betty Parris) wake when she tires of it. † Referring to the fact that Betty was faking her bewitched sleep, to save his name and title. Even Arthur Miller claims that there was little good to be said about Reverend Parris.Arthur Miller says at the beginning of act one, â€Å"†¦ He (Parris) believed he was being persecuted wherever he went, despite his best efforts to win people and God to his side. In meetings, he felt insulted if someone rose to shut the door without first asking his permission. † As if he believed just deserved the respect of the people. Reverend Samuel Parris just believes that what he does immediately gives him power and that makes him blind to the truth.The way Arthur Miller wrote about Reverend Parris turned him into an ungodly and power-hungry man. During the play Parris goes from being worried about his daughter to arguing with Giles Corry about his firewood and how he deserves to get it for free even with his sixty pounds a year that he gets paid plus the six he gets for firewood. â€Å"The salary is sixty-six pounds, Mr. Proctor! I’m not some preaching farmer with a book under my arm. † Says Mr. Parris, only proving my point on how much power he believes he has or deserves.Arthur Miller even says in the beginning of act one how â€Å"very little good can be said about Reverend Samuel Parris. † He makes Parris out to be a dictator as well as a selfish man. Arthur Miller, again says in the first few paragraphs of act one, says, â€Å"He (Reverend Parris) believed he was being persecuted wherever he went, despite his best efforts to win people and god on his side. In meetings, he feels insulted if someone rose to shut the door without first asking his permission. †Showing how Mr.  Parris believed he was being persecuted wherever he went, despite his best effort to win people and God at his side. In meetings, he felt insulted if someone rose to shut the door without first asking his permission. † Showing how Mr. Parris believed he deserved that respect. Arthur Miller must have had some grudge against Reverend Parris for how he made him out to be; nevertheless this is what he was. Reverend Samuel Parris believed himself (something of a king or high authority) above everyone else in Sale. As I read I saw how selfish Reverend Parris was.For example, during the first act, and I’ve mentioned this before, Reverend Parris got into an argument with Giles Corry about how since he was the Minister of Salem that he should get his firewood for free and that sixty-six pounds a year was barely enough to live on. To that Giles said,†You are allowed six pounds a year to buy your firewood Mr. Parris. † Which Parris then turned into an argument on how when he worked in Barbados for more than he was working for now, and how they were lucky to have him at such a â€Å"low† salary.All of this arguing about wood was going on Right after everyone being worried about Parris’s daughter, Betty, who was believed to be under a spell. But I digress Mr. Parris was believing his fantasy that he was a good preacher and that everyone should respect him for that. Another thing I noticed, later in the play, was how much he cared about his reputation. He was all too eager to assume witchcraft and call on Reverend Hale, for me to believe he was worried about Betty.In the play, other people saw Reverend Parris in much the same way, selfish and greedy. John Proctor gave the biggest example, when he was talking to hale in act 2, after Hale told him, â€Å"Mr. Proctor, your house is not a church; your theology must tell you that. † John Proctor said, â€Å"It does sir; and it tells me that a minister may pray to god without he have golden candlesticks upon his alter. † He then went on to explain how Parris had preached about nothing but golden candlesticks until he got them, yet another example of Reverend Parris’s greed.As for selfishness, this one is obvious, first, his thought that he should get free firewood, and then not long after that one he says, â€Å"Man! Don’t a minister deserve a house to live in? † for not long before the play he had requested, â€Å"demanded† is how Giles Corry would put it, the deed to the house he was given for being the minister. And Proctor despises Reverend Parris’s Sermons for the fact that they always end up more about Hell than Heaven, he even says at one point, â€Å"Can you speak one minute without we land in Hell again?I’m sick of hell! † Reverend Parris’s actions prove everything other people in the town think. He is selfish, greedy, and power-hungry. The time he wanted golden candlesticks, he preached about them until they were given to him. When he realized that Betty was ill, rather than find a doctor, he immediately believed, and acted upon this belief that she was under a spell. He then proceeded to force Abigail, his niece, to tell him who forced them to do what they did in the forest despite her telling him that all they did was dance.The incident with the firewood and the house deed continues to show how very greedy and selfish Reverend Parris is. Even at the beginning of the play it shows how he would rather let the sin that all the girls committed go, than risk causing his house to be seen as part of said sin. This later leads to the Salem Witch Trials, because of his forcing the girls to tell him who forced them to do something that they did of their own accord. Parris was supposed to be a trusting and Godly man; his actions throughout the play don not depict him as such.Revere nd Samuel Parris was a selfish and greedy man hungry for as much power as he can get, who was blind to what was going on around him. His belief was that everyone in Salem owed him something, golden candlesticks, firewood, the deed to his house, which was in truth the house to the minister of Salem until he leaves that office, etc. showing his selfishness and greediness. During the introduction into the first act even Arthur miller says that Parris had very little good about him. My overall point to this is this, Practice what you preach, which as obviously seen, Mr. Paris failed.

Reporte consular para ciudadanía por derecho de sangre

El reporte consular de nacimiento en el extranjero prueba que una persona nacida fuera de Estados Unidos es ciudadana americana por derecho de sangre. Es el equivalente al acta o certificado de nacimiento que se emite a todas las personas que nacen en los EEUU. Y este reporte sirve para demostrar que se es ciudadano americano, para poder sacar el pasaporte y para obtener otros beneficios que corresponden por la ciudadanà ­a como Medicaid, Chip, etc en el caso de ir a vivir a USA. Datos bà ¡sicos de la ciudadanà ­a americana La nacionalidad de los Estados Unidos puede adquirirse por cinco caminos distintos. La mayorà ­a la adquieren por lo que se conoce derecho de suelo, pero este artà ­culo trata de un caso especial que tambià ©n es relativamente frecuente: la obtencià ³n de la ciudadanà ­a por derecho de sangre.   Es decir, un  menor adquire la ciudadanà ­a americana a pesar de haber nacido en otro paà ­s porque el padre, la madre o ambos son americanos en el momento en el que tuvo lugar su nacimiento. Quià ©n puede solicitar el reporte consular de nacimiento en el extranjero, cuà ¡ndo y cuà ¡nto cuesta Para poder solicitr el reporte consular es necesario que la nacionalidad estadounidense cumpla todos los requisitos para transmitirse. No es suficiente que el papà ¡ o la mamà ¡ sea ciudadano de los Estados Unidos. Los requisitos son distintos segà ºn el progenitor estadounidense sea el padre o la madre o ambos y tambià ©n de su estado civil. Si se cumple lo que establece la ley, entonces se podrà ¡ solicitar el reporte consular. El padre o la madre que es ciudadano estadounidense (o ambos, si es el caso) son los autorizados para pedir el reporte consular. Tambià ©n puede hacerlo cualquier padre, si tiene una orden judicial en la que se le reconoce en exclusividad la guardia y custodia sobre el menor. Incluso es posible que el padre o la madre americana autoricen a otra persona a que realice la peticià ³n. En este caso, se necesitarà ¡ una declaracià ³n jurada notarizada concediendo la autorizacià ³n. Ademà ¡s, debe solicitarse antes de que el nià ±o o la nià ±a cumplan los 18 aà ±os de edad. Pero es muy recomendable que se haga cuanto antes, incluso inmediatamente despuà ©s del nacimiento. En todo caso, debe solicitarse antes de que el menor viaje a los Estados Unidos por primera vez. Esta gestià ³n tiene, en la actualidad, un costo de $100. Cà ³mo se tramita el Reporte Consular de Nacimiento en el Extranjero El primer paso es ir a la pà ¡gina de internet de la oficina consular mà ¡s cercana y seguir las instrucciones para hacer una cita para solicitar el reporte (CRBA, por sus iniciales en inglà ©s). A continuacià ³n hay que preparar y conseguir la documentacià ³n que se necesita para ir a la cita al consulado. Primero, hay que rellenar el formulario DS-2029. Es muy importante recordar no firmarlo, ya que ese es un paso que se debe hacer ante el oficial consular. Tampoco se debe rellenar los apartados 28/29 y 30, que lo harà ¡ el cà ³nsul. Ademà ¡s, es necesario aportar la siguiente documentacià ³n: 1. -El acta de nacimiento del nià ±o. Es fundamental que conste el nombre completo, correcto y debidamente deletreado del padre y de la madre (salvo en los casos de maternidad en solitario). 2.- Prueba de que el padre, la madre o ambos son ciudadanos americanos. La mejor forma de probarlo es con un pasaporte estadounidense en vigor. Otros documentos que se admiten son el acta de nacimiento, si ha nacido en Estados Unidos, o el certificado de naturalizacià ³n, si nacià ³ en otro paà ­s, emigrà ³ a EEUU y en algà ºn momento en el pasado obtuvo la ciudadanà ­a americana. 3.- Si se està ¡ casado, prueba del matrimonio. Asimismo, si se ha estado casado con anterioridad es necesario mostrar un documento que acredite cà ³mo acabà ³ el matrimonio anterior: viudedad, divorcio o anulacià ³n. 4.- Una declaracià ³n jurada por parte del progenitor estadounidense que se llama Affidavit of Parentage, Physical Presence and Support. En dicha declaracià ³n el padre o la madre juran que han vivido en Estados Unidos el tiempo necesario para poder transmitirle su nacionalidad al hijo o hija nacidos en el extranjero. Y es que no basta con ser americano, hay que haber vivido en USA cierto nà ºmero de aà ±os y poder demostrarlo. Tener presente que las reglas son diferentes segà ºn el caso. Se piden distintos aà ±os de residencia en EEUU segà ºn se trate de padre o madre o si està ¡n solteros o casados. Ademà ¡s, no basta con declarar que se ha vivido el tiempo requerido, hay que poder demostrarlo con documentacià ³n como por ejemplo: registros escolares, pasaportes anteriores, pago de impuestos, cotizaciones al Seguro Social, rà ©cords mà ©dicos, contratos o facturas a su nombre, rà ©cord militar, etc. Recibir el Certificado de Registro de Nacimiento en el Exterior Los consulados tramitan esta gestià ³n, pero el documento se emite en Estados Unidos. Por lo tanto hay que indicar dà ³nde se quiere recibir, dà ¡ndose la opcià ³n de una direccià ³n en Estados Unidos, en el paà ­s de residencia (en algunos casos) o en la oficina consular. En otras palabras, el dà ­a de la entrevista no se saldrà ¡ del consulado con el certificado en la mano. Consejos a tener en cuenta Los documentos deben ser originales o copias autentificadas por la autoridad que las emite con el sello oficial correspondiente. No sirven fotocopias ni tampoco copias notarizadas. Salvo casos muy excepcionales, siempre se devuelven esta documentacià ³n. Las reglas que regulan la transmisià ³n de la nacionalidad americana de padres a hijos cuando à ©stos nacen en el extranjero ha cambiado a lo largo de los aà ±os. En los casos de duda, hay siempre que verificar quà © ley aplicaba en el momento del nacimiento del hijo de un americano.   Ademà ¡s, hay que tener en cuenta que aunque hoy en dà ­a es muy difà ­cil perder la nacionalidad americana, hasta hace recientemente poco tiempo eso no era asà ­. Para estos casos a veces es posible recuperar la ciudadanà ­a. Por à ºltimo, cuando un ciudadano americano no puede transmitir a su hijo la nacionalidad por no cumplir con el requisito de nà ºmero de aà ±os vividos en EEUU, a veces es posible tramitar para ese menor una naturalizacià ³n especial adquiriendo la ciudadanà ­a por los abuelos. Este es un artà ­culo informativo. No es asistencia legal para ningà ºn caso concreto.